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vendredi 20 mars 2015

How To Perform Active Directory Password Reset

By Zelma Hurley


Many firms these days have become very reliant on the use of computers. They tend to make the tasks that employees have to perform a lot easier and a lot faster too. Making sure that employees have proper access to these work stations every time us very important.

Work stations like these have to be protected with pass-codes though. This is important especially since these computers may be used towards gathering pertinent data. It is when people actually forget these security codes that problems arise. Good thing there are solutions like Active Directory Password Reset that you can use.

There are help desks that employees can call to get them the assistance that they need in addressing their log in issues. What is good about these facilities is the fact that they're being handled by help desk technicians, part of their routine is to ensure that employees will never get locked out of their PCs.

One of the downsides of referring to the help desks every time though is that the length of time that it would take them to fix this issue may take a little longer. Often, they have to do a step by step process to resolve the problem. Tickets are often created and in most cases, turnaround time is 24 hours.

Businesses need to find a different solution that would address the passcode issues addressed at a much lesser time a good solution would be one that would only require a few minutes to take effect. This would mean that downtime is significantly minimized. In addition, productivity losses are prevented too.

There are options that would allow employees to get their log in credentials reset a lot faster. They can achieve this through using the windows active directory. This means that there would be no need for the, to call the help desk. No ticket is needed. The issue is fixed within a few minutes.

Most office statistics show that many of the concerns that people tend to send to help desk involve them needing to get their login credentials reset. A bulk of the tickets that the technicians have to handle involve these issues. With the self help option, these tickets would be significantly reduced

A very effective self-help that people can go for is to access the active windows directory. This is for those people who are using computers running under Windows operating system. Pressing Ctrl+Alt+Del keys will pull up the directory screen. Here, a choice to reset the password is going to be found. Often, this solves the issue.

For better security though, some domain users will have to go through an additional security step before they can do the resetting. For instance, certain questions need to be answered first before they can go on resetting the security details. This is to ensure that they are the actual users of the work station involved.

These tools are available these days either paid or for free. Of course, paid ones would have better features. Do check their free trial versions first trough before you sign up. Then, you are sure that what you get is indeed the right solution for your business needs.




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